Lone Worker Services
Lone worker services are vitally important in protecting employees who work alone and often in hazardous conditions, such as social workers, truck drivers, nurses, factory workers, custodians and many others who face potential threats due to the nature of their jobs. Protecting these individuals with monitoring services that can assist in case of emergencies has never been more vital.
Lone workers can be defined as individuals working independently without other staff nearby in isolated or remote environments without the means to seek immediate assistance when needed. Employees in this situation could include those new to their job, in training or performing activities with increased risks; or those traveling into unfamiliar environments (like at airports). Employers do not need to accompany these individuals on every job; the amount of supervision needed should be decided based on the findings of a risk analysis. Lone worker services should allow for incident escalation from low level incidents up to high-level issues as well as dispatch of law enforcement; all this can be managed via software platforms.
An effective lone worker safety program requires developing clear policies and procedures in case of a crisis. While having these written down may be useful, their effectiveness increases significantly when embedded into technology your employees use. falls sensor alarm A lone worker service provider should help set these protocols properly so they are embedded within devices or apps your employees will use during an incident.
When selecting a lone worker service provider, it is essential that you understand their charging structure for their services. Most providers operate with volume pricing - the more lone workers you have, the lower their per user cost will be. Furthermore, it would be useful to know which features may incur additional fees, such as High Risk monitoring or Out of Hours monitoring.
Your ideal lone worker service provider should offer an open solution architecture that integrates your current technology seamlessly into their system, thus minimizing upfront investment and integration time. Furthermore, this will enable you to select a device-agnostic solution which works with whatever devices your employees already own or are familiar with.
An effective lone worker service should be straightforward for your employees to use. They should be able to activate monitoring when starting their shift and switch it off at the end. Lone Worker App This will reduce any concerns they might have regarding privacy as the system will only monitor them during working hours.
Employees want to feel secure at work. Organizations can demonstrate this commitment by offering risk assessments for all employees, hanging safety posters and checklists in the workplace, encouraging lone workers to complete pre-start checks and forms, etc.
