Leading IT Support in London
From EECH Central
Portmantech offers expert, managed IT solutions and IT support to deliver complete peace of mind for SMEs across London.
With over 10 years’ experience providing exceptional service our managed IT support packages are designed to deliver, they include:
Portmantech ’s expert team will work with you to analyze and consider your business’ methods of operation, helping to identify your primary concerns, your most frustrating small business limitations, and the biggest IT obstacles preventing you from reaching your business goals. Once we understand where the problems lie, and how these issues can be overcome, not just effectively but also within budget, we’ll begin implementing the best IT support plan, ensuring peak performance, always.
A good IT support plan for SMEs should be flexible, meeting the needs of each individual business. At Portmantech , our IT support services are completely customizable and developed to plan for the ever changing IT landscape.
There are many advantages of managed IT solutions for SMEs. Overall, the aim of business IT support is to bridge the gap between the expertise of your own internal IT team, and the constant stream of new tools and new business technologies being introduced to the market. This ensures that your team can continue to complete their tasks, focus on key deliverables, and take your business to the next level, without the need to constantly train for the latest in fluctuating, fast-moving, high performance tech.
At Portmantech , our industry experts are passionate about IT, consistently monitoring changes within this rapidly growing industry to ensure your in-house technology is always the best fit for your IT needs.
With small business IT support by Portmantech , your business can:
Boasting fast responses and timely resolutions to small business IT problems, Portmantech can help your business to minimize downtime, boost productivity, and help to ensure that your clients enjoy the best possible experience, each and every time. Our team of IT support experts, dedicated to helping SMEs in London grow and develop, work alongside you to identify what it is your business needs in order to succeed.
Whether you simply need a keen eye keeping your workstations, servers, remote computers, and software up-to-date, or you’re looking for a more comprehensive and customizable IT support plan, Portmantech is the leading choice, with round-the-clock IT monitoring and reliable, SLA-driven London IT support .
If you have a business to run, you'll need IT Systems that deliver performance and require minimum effort from you and your team. It's not uncommon to see London businesses working with temporary, incompatible solutions . Working with Portmantech IT Service you can expect seamless, highly optimized, secure and reliable IT support that leaves you free to do your actual work.
We’ll also create a bespoke IT Strategy , ensuring the correct foundations are set to future-proof your business. If you're looking for a solid IT support partner that will truly understand your business operations, goals and challenges, then make use of our free IT consultation.
With our Portmantech IT Outsourcing service , you can rely on us to take care of all of your IT needs.
Portmantech is an increasingly popular option for businesses. Whether it’s outsourcing your entire IT service or working alongside your internal IT team , we can help. When you outsource your IT support with us, you’ll have everything you need to ensure your business runs smoothly:
The business world has changed drastically over the past few years. More and more businesses are adopting flexible and remote working policies. This means that many people have scrapped the nine-to-five and work when they want. While this is beneficial to you and your team, it can make resolving IT issues tricky. Unless you have an outsourced IT support team on hand around the clock with a 24/7 IT support helpdesk .
Slow servers and outdated tech are surefire ways to frustrate your team and lower productivity. Rather than rely on small in-house teams, many businesses are choosing to outsource their IT and access 24/7 IT support . By outsourcing your IT support to Portmantech IT Service , you can be certain your computers, networks and servers will all run efficiently, reliably and fast.
Finding an IT support service provider to manage your digital infrastructure will alleviate the daily headaches and process delays that legacy systems can bring with them. For London based companies, many benefits come with deciding to move to an IT support service provider with a local footprint. A good, London based IT Support Company like Portmantech will ensure your business can capitalize on new opportunities and grow without disruption or delay.
A Managed IT Service provider like Portmantech can reduce costs by using virtualized, hosted environments that operate more reliably and run on the latest technologies.
The amount of resources the company pays for depends on the consumption, meaning there is no need to spend money on future forecasted IT requirements. You should also be able to reduce the need for constantly upgrading your hardware, as your hardware will connect to remote desktop computers and Virtual Private Servers. The cost of IT services in London depends on your business’ actual needs, bringing large-scale expenses down to a single fee for all your IT support in London .
IT support services in London usually include:
By moving to a Managed IT Services company , staff can focus on their core duties and IT personnel can work on more strategic initiatives within the organization. With the new cost savings, owners and managers can direct more funds towards investments that grow the business rather than acquiring new digital infrastructure.
Managed IT support services are provided by an external company such as Portmantech IT , to ensure your business’ IT needs are being consistently managed and updated. With the support of a Managed Service Provider (MSP) , you can leave the IT side of business to a dedicated team of experts.
At Portmantech IT , we provide support with a range of IT services – ranging from business premises relocation and physical hardware, to cyber security auditing and cloud infrastructure . As your IT partner, we provide total IT support and provide the necessary guidance to optimize your business’ IT infrastructure .
Our goal is to make IT support in London available and affordable to all businesses, giving them access to a first-class IT service , without having to sign and commit to a long-term contract.
For 10 years we’ve delivered proactive, efficient and honest outsourced IT support in London to companies of all sizes in varied sectors. We’ve formed long standing partnerships with clients who rely on us for the management, support and development of their IT operations. Our clients don’t waste time dealing with technology problems. Instead, they can focus on making their business succeed.
And it’s our first-class service and support that encourages our clients to stay with us time and time again, offering monthly rolling contracts as their only contractual commitment. Our relationships are based on trust, and each and every one of our clients stay by choice. So contact us now to find out how we can help your business navigate the maze of modern IT.
As an IT Support Company in London operating to the highest standards of customer service, we understand that you want your issue resolved as quickly as possible with minimal impact to your business. Which is why our Service Desk prides itself on answering support calls in 12 seconds on average!
Our Managed IT Support service is accredited by some of the world’s leading IT vendors, such as Microsoft, Watch Guard, Dell, Connect Wise and Cyber Tec, and since beginning we are proud to have made a difference to small and medium sized businesses across London by providing the technology, affordability and service our clients demand and deserve. Portmantech IT is crucial to the smooth running of their businesses, and they trust us to deliver the proactive, efficient and honest IT support that they need to keep their business technology working, so they can save time and stay ahead of the competition.
Does your business need outsourced IT support in London ? In the 21st Century workplace it is more essential than ever to make sure that when it comes to IT your business has the very best advice and to ensure that you are kept secure and efficient all the time. Local outsourcing of your IT support is often the most flexible and affordable solution for companies of all sizes.
Portmantech ’s outsourced IT Support service is designed to be all-inclusive. That means that all of your support requirements are covered with one fixed monthly package cost. Our friendly team will act as an extension to your own, ensuring your systems are always maintained and secure. Day-to-day change requests (for example, adding or removing an email address, new starter IT admin requirements and more) are included as standard in all our plans. This is because we want you to be able to focus on running your business; not the mundane IT admin tasks.
To set your business up for success, you need a solid foundation and that starts with your IT infrastructure . This is where our IT solutions London team can help to ready your business for anything that comes its way by providing managed IT services in London . We are here to deliver support across all elements of your business, so whether you are looking for security solutions or enhanced collaboration, a simple IT managed service London will help us identify exactly what your business needs.
We have dedicated specialists in our IT services team who understand what it takes to support your business. Our flexible approach allows us to work with businesses of all sizes and that means that we are always the right fit for our clients. Whether you need a dedicated team of specialists or a team to complement your in-house IT team, we are always willing to offer versatile IT support in London .
Finding the resources to implement your own team can prove difficult. After all, it can prove expensive to hire expert managed IT support providers . However, you need to make sure that your IT infrastructure is ready to support your goals and needs and that’s where we step in. At Portmantech , our IT Support team’s goal is to make our services affordable and accessible to any business that needs assistance.
Our outsourced IT support in London is designed to support you every time you need it. Our round the clock support, helps you scale up your business and your IT systems.
We are competent to provide complete network support, manage hardware and software problems and design and implement solutions that help your business to do more. We offer ad hoc IT support , managed IT support and Remote IT Support . This means that we are there, however you need us and whenever you need us.
Managed it services London : Many businesses rely on an IT Support Helpdesk to help troubleshoot problems and fix issues as they arise. This means that staff members and customers have to deal with problems before they can be patched up. This could damage your brand reputation and result in lost revenue and customers.
A managed services provider will help monitor and analyze your systems to prevent problems before they occur. Working in partnership with a services provider like Portmantech means you can plan for a better future.
A good Managed IT Service provider can help create an IT Roadmap to introduce new technology, ensure all software is up to date, and work to optimize how your company uses technology.
A Portmantech IT Helpdesk is just one element of working with a full-service IT provider . You need a proper IT partner to make your technology work for you and create an overall business strategy.
Reliable and affordable managed IT services provider (MSP) for your business. We manage your entire IT infrastructure and provide 24/7 technical support. Proactively monitoring your IT workstations and IT infrastructure as well as taking responsibility for your day-to-day technical tasks. Working with you to provide bespoke IT solutions and solve your IT problems before they affect you.
Every business is different and needs a unique solution. Our Portmantech managed IT services provide tailored solutions for companies of all sizes and requirements. With complete round-the-clock maintenance and fast response in an emergency.
Leave your IT maintenance tasks to us. Having managed IT support means we take care of all aspects of your IT infrastructure management, IT operations, application hosting, system monitoring, performance optimization, virtualization, disaster recovery, managed network services. We become your invaluable outsourced IT department by taking care of your day-to-day office IT issues. Reduce your in-house IT costs with our full range of IT services , whether you need to update your communications, or boost your data security. We also provide full cloud solutions and Microsoft 365. Support in your office or for your remote team.
We provide fully managed IT support for small to medium size businesses across the UK and internationally. We have a lot of experience in the charity and legal sectors; however, we have provided support to many other types of businesses including property, finance, retail, and manufacturing organizations.
Finding, recruiting, managing, and training in-house IT staff is challenging, expensive and may be unnecessary for smaller businesses. Contracting an accredited managed IT support provider to handle all your IT requirements is more cost-effective, less resource-intensive and allows you to focus on your core business with minimum downtime.
Outsourcing your IT requirements to a dedicated service provider ensures that you will be kept up to speed with the latest industry developments, advised on current security threats , have access to specialist engineers and expertise, enjoy fixed costs and peace of mind knowing that any technology related issues will be solved for you quickly and efficiently.
At Portmantech , we provide comprehensive IT support services including remote monitoring and administration, onsite assistance, server maintenance and backups, security disaster recovery, IT strategy and roadmaps, Microsoft 365 migrations, hardware and software management.
A managed IT support service can be used to facilitate almost all your IT requirements. From onboarding a new staff member with their company devices and email access to helping you migrate to a new operating system or technology platform. If there’s an issue related to IT in your company, the chances are we can get it sorted for you!
A Managed Service is the practice of a customer transferring day-to-day related IT & network management responsibility through a service provider as a strategic method for improved effective and efficient IT operations. Managed services in IT may include daily IT Support services , offsite backup, data security, data storage, databases, Internet, monitoring, network management and systems management.
We provide complete IT Support services for one flat monthly fee regardless of the hours we invest in your day-to-day IT support .
Our approach combines fast-response IT support plus proactive IT management. Strategic guidance has proven the best formula for London’s SMEs to enhance profits, increase efficiency and savings and grow a competitive advantage.
Managing IT operations has become more complicated in today’s challenging business environment due to its size and the growing pressure to keep updated with the latest technology and systems.
Delivering and managing adequate information and communication technology requires specialist IT skills and resources that are often difficult to provide in-house, especially when organizations lose their experienced support staff and new technologies are constantly being adopted.
Depending on your Managed Service Provider , you can outsource various IT Services , including; CRM applications, emails, Backup and Disaster Recovery and other needs of your IT infrastructure . Outsourcing IT Services allows you to apply your limited resources judiciously by focusing on your core competencies and business goals without worrying about your IT functionality.
A Managed IT service provider is different. An IT support contract with Portmantech Consultancy eliminates your current IT issues. We deliver unparalleled Managed IT services where technology works for your business, not against it.
At Portmantech Consultancy , we make IT easy for you. We offer a guarantee on our service. Contact us today to learn how we manage IT services in London and IT consulting services in London to empower businesses across the United Kingdom.
Managed IT services would not be suitable for every small business. However, Managed IT providers can help ensure your company’s IT network is always up to date.
Request a call back by filling up the Callback request form at the top of this page to get answers to your questions about Managed IT Support services .
Managed services in the IT industry refer to outsourcing IT support to third-party service providers . These providers offer various services, including hardware and software procurement, network and server management, cyber security solutions , cloud computing , data backup and recovery, and helpdesk support. Managed services allow businesses to access IT expertise and resources they may not have in-house. This frees up internal resources, reduces costs, and ensures that IT systems are maintained and updated regularly, leading to improved efficiency and productivity.
There are several benefits of managed IT services for businesses . Firstly, outsourcing IT support to third-party service providers allows businesses to access IT expertise and resources they may not have in-house. This can lead to improved efficiency and productivity. Secondly, managed IT services offer companies access to the latest technologies and software, ensuring their IT systems are always up-to-date. Thirdly, managed IT services can reduce IT costs by eliminating the need for in-house IT teams. Finally, managed IT services provide businesses with greater flexibility and scalability, allowing them to adapt to changing IT needs and demands.
It managed services : At Portmantech we offer tailored managed IT services because we understand that our clients are looking for different things from their IT partner so we offer different levels of IT services in a flexible approach designed to fit everyone’s needs.
Whether you are looking to outsource your overall IT, are looking to complement your in-house IT expertise or require specific expertise to implement your IT projects, Portmantech has the right solution for your business. We offer tailored and comprehensive managed IT services including server monitoring, it support , troubleshooting and it architecture services.
A managed IT service contract enables organizations to prudently and efficiently partner with a specialist IT company that looks after other businesses just like yours. And typically for less than the cost of employing someone in-house.
Is your business in London? If so, you too can take advantage of ‘ Managed IT Services London ’ with Portmantech . We have been acting as a Managed Service Provider in London for nearly 10 years.
We know that managing and support your IT systems in-house comes with several daunting complexities that many businesses don’t have the time, money and expertise to deal with. Yet, as businesses are becoming increasingly reliant on technology, doing this is essential for almost every business to keep up and running.
Portmantech is a trusted IT specialist in providing enterprise Managed IT Services in London . We have assisted countless businesses over the years. Our team of experts has experience in dealing with organizations of all sizes, type and industry, from the small local businesses to the multi-site corporate organizations but, most importantly, we treat everyone equally.
Put simply, we are experts. For the past 10 years, we have been providing Managed IT Services to London based businesses, which in technical terms is a lifetime. Therefore, we have seen the many different waves of technological change and we know what works and what doesn’t.
We use a proactive approach and are always striving to find IT solutions and services that will improve your business management. This way you are able to efficiently stay up-to-date with new technology while staying focused on your core business. Additionally, as you will have support from experts in the industry, you can have peace of mind that you are safe from threats.
Furthermore, Portmantech , a network of managed IT Service Providers based across the UK. Because of this, we have unparalleled capabilities and our network ensures your services always has a local feel, whether it’s in London – or beyond.
Are you interested in finding out how Portmantech can help you achieve your potential with Managed IT Services ? Get in touch.
Our managed services , offer you the opportunity to move the responsibility of your IT to our technical experts, giving you one less thing to worry about. We work with you to enhance your current IT department, or we can take over full responsibility for IT operations for your business. Whichever option you choose, our team's focus is always on ensuring your day-to-day operations run smoothly and securely so you can get on with other tasks without the worry of systems going down.
Most businesses recognize the value of reliable and connected technology. Key to this is effective IT support through managed IT services .
At Portmantech , we proactively support and manage your IT systems. We work with you to understand your business processes and ensure your network is stable, reliable and secure.
With remote and onsite IT support, as well as patch management and strategic advice, you know your systems are well looked after. By proactively monitoring your systems, we resolve issues before they become a problem, improving performance and reducing downtime.
We tailor each of our IT support contracts to your needs for maximum value for money. Our contracts are all backed by our stringent Service Level Agreements, providing you with the highest levels of service and quality assurance.
Portmantech is an established provider of IT support, network infrastructure and cloud solutions and working with SME businesses located throughout London.
Portmantech’s Managed IT Support services are molded around your needs. We take time to understand how your operational flow, your challenges and future plans. Once we have this information, we put together a plan that is designed to make your business more productive, efficient and secure.
This means you receive a service that is a perfect fit, allowing you to focus on growing your business.
With over 10 of experience, the Portmantech IT support team have dealt with just about everything. Our team of dynamic problem solvers can not only resolve complex IT issues, but can explain in everyday language what went wrong and how it was fixed.
We are a services business. We pride ourselves on being friendly, approachable and delivering a first-class service.
Portmantech is passionate about fully managed it support, London . We enable our clients to focus on their work; with knowledge that their IT systems will reliably support them in their day-to-day business.
If you are serious about getting value from your current IT support systems , or you’re looking for ways to keep your business ahead of the competition, you will be amazed at how Portmantech can help. We offer a free review of your current environment to can tell you where you’re strong and where improvements can be made.
Portmantech provides comprehensive IT support packages which include numerous enterprise-level security and backup applications free of charge. Our IT team are highly proactive, responding quickly to incidents and requests. We also include a dedicated account manager to ensure you receive the best possible results.
With Managed Service , a third party takes on certain business administration and management duties. By definition, Managed Service is not limited to IT, though that is the area it is most often utilized. At Prolific, for instance, our Managed Services include:
The purpose of Managed Service is to outsource specific responsibilities to free up your team’s time, redirect their focus to business matters at hand, and maximize your business’s resources. Managed Services enables companies to enhance their resource capacity through Team Augmentation as and when it is required, instead of having to hire full-time employees. Therefore, small, medium and large businesses can innovate faster through Managed Services , on a budget that is respective to their needs and goals.
As we mentioned, Managed Services vary from industry to industry, from payroll to call centers and more. In the IT world, different Managed Service Providers (MSPs) offer different services. In general, MSPs specialize in managing one or many of the following:
Managed IT Support comprises regular monitoring, maintenance, repairs, and updates to a business’ IT infrastructure , workstations, or network. In the past, many companies would call an external IT support company on an ad-hoc basis, to resolve a single problem when it came up.
Managed IT service providers , on the other hand, provide daily support, monitoring, and Helpdesk services to your business on a subscription basis. And with Portmantech , our managed IT services also include employee education on IT systems and cyber security . Our managed IT support professionals are highly skilled and qualified to address your most pressing IT support needs, as well as integrate the latest technology. Along with being IT experts, our staff members are also customer service experts.
Portmantech is able to provide managed IT support to businesses in London that include IT System Monitoring, IT Infrastructure , Outsourced IT Support , IT Helpdesk, and Employee IT Education. With our careful onboarding and regular Account Management review meetings, we can devise customized, managed IT support for each client we work with.
Our managed IT services are driven by our commitment to proactive maintenance as well. We monitor your IT systems 24/7, scanning for potential problems. Portmantech also values communication and transparency with all of our clients, providing regular updates on your systems and responding to your needs right away.
Outsourced IT Support : Does your business need outsourced IT support in London ? In the 21st Century workplace it is more essential than ever to make sure that when it comes to IT your business has the very best advice and to ensure that you are kept secure and efficient all the time. Portmantech IT support is often the most flexible and affordable solution for companies of all sizes
Centrally based in The City, Portmantech has been one of the leading companies in the field of IT support in London for 10 years. As a local company with historical links to The City and its establishments, we understand the various needs of businesses located in the area, and provide top class IT support in London , helping businesses navigate the maze of modern IT.
Portmantech ’s outsourced IT Support service is designed to be all-inclusive. That means that all of your support requirements are covered with one fixed monthly package cost.
Our friendly team will act as an extension to your own, ensuring your systems are always maintained and secure. Day-to-day change requests (for example, adding or removing an email address, new starter IT admin requirements and more) are included as standard in all our plans. This is because we want you to be able to focus on running your business; not the mundane IT admin tasks.
Unfortunately, it’s simply a fact of life that IT (be it software or hardware) doesn’t always work the way people expect it to. In other words, it can go wrong. At Portmantech we proactively monitor your IT systems and will often identify and even resolve many issues before you are even aware of them, and before they become a problem.
But if you do know you have a problem, as a firm supplying the highest standards of outsourced IT services in London , we understand that you want your issue resolved as quickly as possible with minimal impact to your business. Which is why our Service Desk prides itself on answering support calls in 12 seconds on average!
Our goal is to make IT outsourcing in London available and affordable to all businesses, giving them access to first-class IT support without having to sign and commit to a long-term contract.
Portmantech ’s IT outsourcing in London services are can either be all-inclusive ongoing support packages, designed to ensure that all of your support requirements are covered with one fixed monthly cost, or one-off IT projects. We are accredited by some of the world’s leading IT vendors, such as Microsoft, Watch Guard, Dell, Connect Wise and Cyber Tec, and our friendly team will act as an extension of your own business, ensuring your systems are always maintained and secure.
As a local company with historical links to The City and its establishments, we understand the various needs of businesses located in the area. We provide a top-class business IT service helping businesses navigate the maze of modern IT. Portmantech ’s London centered IT Support service is designed to be all-inclusive. That means that all your support requirements are covered with one fixed monthly cost. Our friendly team will act as an extension to your own, ensuring your systems are always maintained and secure.
But if you know you have a problem, as an IT Support Company in London operating to the highest standards of customer service, we understand that you want your issue resolved as quickly as possible with minimal impact to your business. Which is why It Security prides itself on answering support calls in 12 seconds on average.
Our Managed IT Support service is accredited by some of the world’s leading IT vendors, such as Microsoft, Watch Guard, Dell, Connect Wise and Cyber Tec, and since beginning we are proud to have made a difference to small and medium sized businesses across London by providing the technology, affordability and service our clients demand and deserve. Portmantech is crucial to the smooth running of their businesses, and they trust us to deliver the proactive, efficient and honest IT support that they need to keep their business technology working, so they can save time and stay ahead of the competition.
Partnering with a managed service provider for the first time or moving to a new provider, can be a daunting process, but we are here to make it as easy as possible for you. If you are looking for a team of technical experts to take full control of your IT so you can focus on your core business, then Complete I.T. Manager, our Outsourced IT Support service has it all.
We spend time getting to know you and your business, carrying out an IT Systems Review and building a bespoke solution around your specific IT needs. We act as your trusted IT Manager so you can be confident leaving your IT in our hands, with regular review meetings and updates to your IT roadmap to make sure that we are on the right track and are utilizing the best technology available.
Partnering with an IT company means you no longer need to budget for an in-house IT team, you will have the support of our team of over 20 technical experts, your own dedicated Technical Consultant, Account Manager and local Helpdesk for a fraction of the cost.
Our proactive approach will ensure that we understand your business, whilst providing appropriate and valuable advice and recommendations, faultless implementations and a smooth transition from your current IT support provider .
A good IT support company helps your organization focus on its core business, reducing the need to divert resources to IT issues. By providing a service that is always at least equal to an internal IT department, but at significant cost benefit, it helps your business to drive revenue, reduce costs, reduce risk and increase productivity. An IT Support company provides outsourced IT Support services to organizations across all industries, locations and sizes. A good IT Support partner will offer proactive support, technology advice and consultation, project management and 3rd party IT supplier management.
For 10 years we’ve delivered proactive, efficient and honest outsourced IT support in London to companies of all sizes in varied sectors. As a local company with historical links to The City and its establishments, we understand the various needs of businesses located in the area. One of our first clients remains with us to this day, and we have completed projects for the City of London Police, west end tourist attractions and major rail infrastructure firms.
A good IT support company helps your organization focus on its core business, reducing the need to divert resources to IT issues. By providing a service that is always at least equal to an internal IT department, but at significant cost benefit, it helps your business to drive revenue, reduce costs, reduce risk and increase productivity. An IT Support company provides outsourced IT Support services to organizations across all industries, locations and sizes. A good IT Support partner will offer proactive support, technology advice and consultation, project management and 3rd party IT supplier management.
Maintaining good IT can be time consuming, resource intensive and expensive, especially when you have a business to run. The evolving nature of IT means that businesses need to ensure their IT staff are up to date with the latest technologies and this usually involves training, which comes at a cost. In addition, staff turnover means a need to recruit, which is a similar drain on your precious resources. By outsourcing your IT support , you get a guaranteed team of experienced, skilled and professional staff with a wealth of knowledge to manage your IT. And because training, recruitment and so on for that team is the purview of the IT support firm , your costs are reduced.
Small business it support : We offer affordable IT support solutions for small businesses that can change and adapt to encourage and support the growth of your business. Starting a business involves a lot of outgoings and we know how important it is for your balance sheet to look positive. We offer a selection of packages and finance plans, so you can buy the right technology and support for your business and pay for it in the way that suits you and your business.
We still consider ourselves a SME and we work in a building full of small businesses from one-man bands to established companies so it’s true that we surround ourselves within this community.
We have been providing Business IT Support Services in London since beginning. Your business processes and the services you provide to your customers are probably dependent on the reliability and availability of your own IT systems.
Not only is it expensive to fix system failures, but the loss of sales and orders can be crucial to a business. System downtime can impact many areas. It can impact timelines, efficiency, customer service, cash flow and ultimately jobs. What’s never in doubt is that system failures cost money – in most cases significant sums of money!
Portmantech understands the impact that system downtime can have on your business operations. In supporting your IT we believe that prevention is always better than cure, therefore rather than hoping that your systems will never fail, we look to substantially reduce the risk through daily preventative maintenance and professional IT system housekeeping.
We have been providing IT support to small businesses for more than 10 years now – in fact, we started out as a very small business ourselves. We understand as well as anyone can that, as a small business, you need things to run smoothly to grow your business, especially your IT. This is our commitment to you and, with a 97% customer satisfaction score, we deliver on that commitment. We are a Tier 1 Microsoft Gold Partner and are one of the top Managed Service Providers UK Businesses turn to. Whether it’s Full IT Support or Remote IT Support that you need – we can help.
You will be pleased to find that our services come at a fixed monthly fee. Not only will this make your budget very clear, but it reflects our commitment to giving you the most efficient and timely service available.
As a small business, you might have an IT manager, or a small IT department, but in an ideal world, IT should be the last thing that you are worrying about. This is why we offer our IT Support for Small Business package – because IT support is our company mission, and we can manage that for you, letting you do whatever it is that you do best. We can preside over the setup of your IT infrastructure , as well as maintain, manage, and monitor it on an ongoing basis.
Here at Portmantech , we provide our clients with a full-service IT Support package – this means that their entire IT Infrastructure and Setup is managed, monitored, maintained, and improved on by us, each and every day. As a business-owner, IT should be the last thing you need to be worrying about. Here at Portmantech , we have clients of all shapes, size, and industry – but the majority of our client base falls into the small business category.
Small businesses considering their IT support options also have to consider questions of flexibility – the ability to accommodate growth. It is imperative for the success of your business to adopt an IT support strategy that will ensure that your current and future needs and the best ways to meet them.
It can be difficult to know how to approach the issue of obtaining sufficient support, especially if the primary focus of your company does not relate to IT.
Small businesses in London are advised to seek out a local company who can use their knowledge and skill set to provide the best possible IT solutions. A business’s proximity to the IT support company to which they are outsourcing should also be considered, especially by small businesses.
What IT Support Service is best for Small Businesses in London ?
Portmantech a reliable and effective IT support is vital for a small business trying to succeed in the competitive market of the capital. All business owners know that productivity is crucial. An IT issue that brings your workforce to a standstill could have disastrous consequences, both for your clients and the morale of your team. Good IT support reduces downtime and ensures the smooth running of your business.
What to consider before looking for small business IT support ?
Small businesses considering their IT support options also have to consider questions of flexibility – the ability to accommodate growth. It is imperative for the success of your business to adopt an IT support strategy that will ensure that your current and future needs and the best ways to meet them.
It can be difficult to know how to approach the issue of obtaining sufficient support, especially if the primary focus of your company does not relate to IT. Small businesses in London are advised to seek out a local company who can use their knowledge and skill set to provide the best possible IT solutions .
Outsourcing IT support is therefore a better option for a many small businesses. This is due to the fact that it gives the company access to a wide-ranging specialist skill set for comparatively little money.
Highly experienced IT professionals command high salaries, which small businesses in particular may find difficult to afford. A fully-managed IT support service offers the same degree of expertise without the large investment of employing a team of full-time IT personnel.
Small businesses also have the option of combining both approaches. Many small businesses employ one or two IT specialists to oversee and maintain their IT systems on a day-to-day basis while outsourcing any problems that might arise to an IT support company .
At Portmantech we offer both proactive and reactive IT support specifically tailored to the needs of small businesses. Our IT consultancy service , fine-tuned over nearly a decade of industry experience, is first-class.
Robust, reliable and fully managed IT support is vital for small businesses if they are to thrive and grow. Not having to worry about IT systems and business continuity means everyone in your company can get on with doing what they do best, leaving IT issues to the experts.
If you run a small business and are thinking about reviewing your IT support , you're probably thinking about what you need to address your business challenges and best support your staff needs. There are many options you can look at from trying to do it yourself, using a 'one-man-band' or engaging with an IT support company who specialize in small business IT support (like Portmantech ).
Whether you are looking into an outsourced IT support service for the first time, or are reviewing your existing managed service provider , feel free to call us and we'll talk you through your options.
With a focus on affordable and dependable managed IT services , our team of technology professionals is known across London for its outstanding remote support and fast, reliable fixes when problems arise.
As a small business IT support service , Portmantech provides a highly skilled team offering network and security solutions as well as in-house problem solving on an as-needed basis. Known for our fast response times and dedicated service, we can help any small company in London or across the UK increase productivity and customer satisfaction.
As part of our mission to help businesses of every size, we offer professional support , IT consultancy and IT management services to enterprises across a variety of sectors, including commercial, legal, medical, retail, creative and education.
Whether you’re choosing an IT support service for the first time or choosing to switch providers, it’s a difficult decision. With so many options available to you, knowing which IT service provider to trust can be tricky.
Outsourcing IT Support Portmantech is cost effective and is aimed at aligning IT to your business goals. You only pay for the time you use and we make sure from the beginning that we set out a clear IT strategy for your business so that you will be able to increase productivity, reduce costs and avoid IT shortcomings.
At Portmantech we’ve been trusted for our expertise, honesty and genuine commitment to resolving our clients’ IT issues for the past 10 years. Considered one of the leading IT companies in London , our aim has always been to do our very best to help, at all times.
Portmantech is an MSP ( Managed Service Provider ) based in London providing IT Service Solutions to businesses across London & the South East.
Whether you have one computer or a whole IT Infrastructure , with one of our IT support packages you will receive professional support with fast response times, removing the stress from you – allowing you to focus on running your business.
Portmantech provides consultancy and valuable advice helping your small business identify the most suitable IT needs.
Discover the best solution for problems you are experiencing and expecting. Start running your London businesses at their maximum quality level and enjoy harvesting the fruits of your labor. Portmantech is a one-stop-shop for all your IT remote support needs and technology setups.
Improve your clients' experience and IT operations with our long term outsourced management, who will closely work with you to keep your day-to-day operations and tasks running smoothly.
Portmantech managed IT services provide full proactive support for your essential IT systems and operations. Balance your daily tasks, find the right cyber security solutions , and work on future transformation.
Take the burden off your employees' shoulders and let them work on more strategic projects with our thousands of times proven technology that creates more robust, efficient, faster, and at lower cost IT operations.
More and more companies are realizing the benefits of outsourced IT support in London . Portmantech provide outsourced IT support to businesses in London , helping them to manage all areas of IT services . We can provide IT support for all requirements.
As your company and projects grow, we can scale up our support. With an outsourced IT support team in London, you can rest assured that your IT is safe in the hands of experts. You can use an outsourced IT support either fully or outsource specialist IT consultants to assist with specific projects. Tech Agents offer flexible and innovative solutions to your IT. We provide a number of different IT support services .
We know that IT can be a headache, which is why we offer London-based IT support for small businesses that covers your every need. Portmantech is based in London, so we’re nearby and ready when you need us. We are always on call to come to your business location in London to help with any IT issues. We have a team of experienced IT support engineers who are always keeping an eye on your systems, and will come on-site to sort out any problems without delay.
We pride ourselves on living up to our name, both in providing a full IT support service and delivering it to small businesses at top speed. Our engineers service all of London, and can be on site at your small business shortly after an IT incident occurs. We believe that a successful small business is one with a good IT system and happy customers, which is why we work to keep you online at all times, and keep your clients protected during an emergency.
While remote IT support works well most of the time, sometimes you need someone on site to sort things out. This becomes problematic when your IT support providers doesn’t have a callout service, as they then have to explain everything to the engineer that visits your business. We simplify things by having the same, dedicated team provide you and your small business with a fully comprehensive London-based IT support service , ready and available near you.
Portmantech provides a comprehensive IT support service , tailored to fit your business needs. To get the best results for you, your business and your customers, we offer all the services you need in one place. For more information simply ask for a quote, and we can discuss your individual needs and how best to meet them.
With over 10 years’ experience providing exceptional service our managed IT support packages are designed to deliver, they include:
- 24/7 performance, up-time and incident monitoring
- Automated device patching and asset management
- Microsoft Office and 365 support and administration
- Security and backup monitoring and management
- 3rd party provider liaison
- Intelligent issue detection and automated remediation
- Dedicated helpdesk of experienced and friendly technicians
- Professional field technicians
- Dedicated account management
- Guaranteed service levels
- Unlimited onsite and remote support
Portmantech ’s expert team will work with you to analyze and consider your business’ methods of operation, helping to identify your primary concerns, your most frustrating small business limitations, and the biggest IT obstacles preventing you from reaching your business goals. Once we understand where the problems lie, and how these issues can be overcome, not just effectively but also within budget, we’ll begin implementing the best IT support plan, ensuring peak performance, always.
A good IT support plan for SMEs should be flexible, meeting the needs of each individual business. At Portmantech , our IT support services are completely customizable and developed to plan for the ever changing IT landscape.
There are many advantages of managed IT solutions for SMEs. Overall, the aim of business IT support is to bridge the gap between the expertise of your own internal IT team, and the constant stream of new tools and new business technologies being introduced to the market. This ensures that your team can continue to complete their tasks, focus on key deliverables, and take your business to the next level, without the need to constantly train for the latest in fluctuating, fast-moving, high performance tech.
At Portmantech , our industry experts are passionate about IT, consistently monitoring changes within this rapidly growing industry to ensure your in-house technology is always the best fit for your IT needs.
With small business IT support by Portmantech , your business can:
- Improve reliability and efficiency through identifying and targeting primary obstacles
- Minimize downtime through proactive monitoring, automation, and self-healing methods
- Protect itself with managed firewalls and 24/7 monitored security
- Boost safety and reduce the risk of attacks through valid anti-virus and anti-malware services
- Increase the expected lifespan of valuable hardware with regular, ongoing ‘health checks’
- Future proof itself with scalable IT services that meet needs both now and in the future
- Free up valuable internal resources to focus on more productive and profitable tasks
Boasting fast responses and timely resolutions to small business IT problems, Portmantech can help your business to minimize downtime, boost productivity, and help to ensure that your clients enjoy the best possible experience, each and every time. Our team of IT support experts, dedicated to helping SMEs in London grow and develop, work alongside you to identify what it is your business needs in order to succeed.
Whether you simply need a keen eye keeping your workstations, servers, remote computers, and software up-to-date, or you’re looking for a more comprehensive and customizable IT support plan, Portmantech is the leading choice, with round-the-clock IT monitoring and reliable, SLA-driven London IT support .
If you have a business to run, you'll need IT Systems that deliver performance and require minimum effort from you and your team. It's not uncommon to see London businesses working with temporary, incompatible solutions . Working with Portmantech IT Service you can expect seamless, highly optimized, secure and reliable IT support that leaves you free to do your actual work.
We’ll also create a bespoke IT Strategy , ensuring the correct foundations are set to future-proof your business. If you're looking for a solid IT support partner that will truly understand your business operations, goals and challenges, then make use of our free IT consultation.
With our Portmantech IT Outsourcing service , you can rely on us to take care of all of your IT needs.
Portmantech is an increasingly popular option for businesses. Whether it’s outsourcing your entire IT service or working alongside your internal IT team , we can help. When you outsource your IT support with us, you’ll have everything you need to ensure your business runs smoothly:
- Access to a team of over 50 IT specialists
- Complete security and compliance assurance
- 24/7 IT support
- Support for all of your IT solutions including Microsoft 365 and Google Workspace
- Cost-efficient flat-rate service
The business world has changed drastically over the past few years. More and more businesses are adopting flexible and remote working policies. This means that many people have scrapped the nine-to-five and work when they want. While this is beneficial to you and your team, it can make resolving IT issues tricky. Unless you have an outsourced IT support team on hand around the clock with a 24/7 IT support helpdesk .
Slow servers and outdated tech are surefire ways to frustrate your team and lower productivity. Rather than rely on small in-house teams, many businesses are choosing to outsource their IT and access 24/7 IT support . By outsourcing your IT support to Portmantech IT Service , you can be certain your computers, networks and servers will all run efficiently, reliably and fast.
Finding an IT support service provider to manage your digital infrastructure will alleviate the daily headaches and process delays that legacy systems can bring with them. For London based companies, many benefits come with deciding to move to an IT support service provider with a local footprint. A good, London based IT Support Company like Portmantech will ensure your business can capitalize on new opportunities and grow without disruption or delay.
A Managed IT Service provider like Portmantech can reduce costs by using virtualized, hosted environments that operate more reliably and run on the latest technologies.
The amount of resources the company pays for depends on the consumption, meaning there is no need to spend money on future forecasted IT requirements. You should also be able to reduce the need for constantly upgrading your hardware, as your hardware will connect to remote desktop computers and Virtual Private Servers. The cost of IT services in London depends on your business’ actual needs, bringing large-scale expenses down to a single fee for all your IT support in London .
IT support services in London usually include:
- Managed and Hosted Email Services
- Virtual and Remote Hosted Desktops
- Cloud Managed Virtual Private Servers
- Offsite Backups of all Company Data
By moving to a Managed IT Services company , staff can focus on their core duties and IT personnel can work on more strategic initiatives within the organization. With the new cost savings, owners and managers can direct more funds towards investments that grow the business rather than acquiring new digital infrastructure.
Managed IT support services are provided by an external company such as Portmantech IT , to ensure your business’ IT needs are being consistently managed and updated. With the support of a Managed Service Provider (MSP) , you can leave the IT side of business to a dedicated team of experts.
At Portmantech IT , we provide support with a range of IT services – ranging from business premises relocation and physical hardware, to cyber security auditing and cloud infrastructure . As your IT partner, we provide total IT support and provide the necessary guidance to optimize your business’ IT infrastructure .
Our goal is to make IT support in London available and affordable to all businesses, giving them access to a first-class IT service , without having to sign and commit to a long-term contract.
For 10 years we’ve delivered proactive, efficient and honest outsourced IT support in London to companies of all sizes in varied sectors. We’ve formed long standing partnerships with clients who rely on us for the management, support and development of their IT operations. Our clients don’t waste time dealing with technology problems. Instead, they can focus on making their business succeed.
And it’s our first-class service and support that encourages our clients to stay with us time and time again, offering monthly rolling contracts as their only contractual commitment. Our relationships are based on trust, and each and every one of our clients stay by choice. So contact us now to find out how we can help your business navigate the maze of modern IT.
As an IT Support Company in London operating to the highest standards of customer service, we understand that you want your issue resolved as quickly as possible with minimal impact to your business. Which is why our Service Desk prides itself on answering support calls in 12 seconds on average!
Our Managed IT Support service is accredited by some of the world’s leading IT vendors, such as Microsoft, Watch Guard, Dell, Connect Wise and Cyber Tec, and since beginning we are proud to have made a difference to small and medium sized businesses across London by providing the technology, affordability and service our clients demand and deserve. Portmantech IT is crucial to the smooth running of their businesses, and they trust us to deliver the proactive, efficient and honest IT support that they need to keep their business technology working, so they can save time and stay ahead of the competition.
Does your business need outsourced IT support in London ? In the 21st Century workplace it is more essential than ever to make sure that when it comes to IT your business has the very best advice and to ensure that you are kept secure and efficient all the time. Local outsourcing of your IT support is often the most flexible and affordable solution for companies of all sizes.
Portmantech ’s outsourced IT Support service is designed to be all-inclusive. That means that all of your support requirements are covered with one fixed monthly package cost. Our friendly team will act as an extension to your own, ensuring your systems are always maintained and secure. Day-to-day change requests (for example, adding or removing an email address, new starter IT admin requirements and more) are included as standard in all our plans. This is because we want you to be able to focus on running your business; not the mundane IT admin tasks.
To set your business up for success, you need a solid foundation and that starts with your IT infrastructure . This is where our IT solutions London team can help to ready your business for anything that comes its way by providing managed IT services in London . We are here to deliver support across all elements of your business, so whether you are looking for security solutions or enhanced collaboration, a simple IT managed service London will help us identify exactly what your business needs.
We have dedicated specialists in our IT services team who understand what it takes to support your business. Our flexible approach allows us to work with businesses of all sizes and that means that we are always the right fit for our clients. Whether you need a dedicated team of specialists or a team to complement your in-house IT team, we are always willing to offer versatile IT support in London .
Finding the resources to implement your own team can prove difficult. After all, it can prove expensive to hire expert managed IT support providers . However, you need to make sure that your IT infrastructure is ready to support your goals and needs and that’s where we step in. At Portmantech , our IT Support team’s goal is to make our services affordable and accessible to any business that needs assistance.
Our outsourced IT support in London is designed to support you every time you need it. Our round the clock support, helps you scale up your business and your IT systems.
We are competent to provide complete network support, manage hardware and software problems and design and implement solutions that help your business to do more. We offer ad hoc IT support , managed IT support and Remote IT Support . This means that we are there, however you need us and whenever you need us.
Managed it services London : Many businesses rely on an IT Support Helpdesk to help troubleshoot problems and fix issues as they arise. This means that staff members and customers have to deal with problems before they can be patched up. This could damage your brand reputation and result in lost revenue and customers.
A managed services provider will help monitor and analyze your systems to prevent problems before they occur. Working in partnership with a services provider like Portmantech means you can plan for a better future.
A good Managed IT Service provider can help create an IT Roadmap to introduce new technology, ensure all software is up to date, and work to optimize how your company uses technology.
A Portmantech IT Helpdesk is just one element of working with a full-service IT provider . You need a proper IT partner to make your technology work for you and create an overall business strategy.
Reliable and affordable managed IT services provider (MSP) for your business. We manage your entire IT infrastructure and provide 24/7 technical support. Proactively monitoring your IT workstations and IT infrastructure as well as taking responsibility for your day-to-day technical tasks. Working with you to provide bespoke IT solutions and solve your IT problems before they affect you.
Every business is different and needs a unique solution. Our Portmantech managed IT services provide tailored solutions for companies of all sizes and requirements. With complete round-the-clock maintenance and fast response in an emergency.
Leave your IT maintenance tasks to us. Having managed IT support means we take care of all aspects of your IT infrastructure management, IT operations, application hosting, system monitoring, performance optimization, virtualization, disaster recovery, managed network services. We become your invaluable outsourced IT department by taking care of your day-to-day office IT issues. Reduce your in-house IT costs with our full range of IT services , whether you need to update your communications, or boost your data security. We also provide full cloud solutions and Microsoft 365. Support in your office or for your remote team.
We provide fully managed IT support for small to medium size businesses across the UK and internationally. We have a lot of experience in the charity and legal sectors; however, we have provided support to many other types of businesses including property, finance, retail, and manufacturing organizations.
Finding, recruiting, managing, and training in-house IT staff is challenging, expensive and may be unnecessary for smaller businesses. Contracting an accredited managed IT support provider to handle all your IT requirements is more cost-effective, less resource-intensive and allows you to focus on your core business with minimum downtime.
Outsourcing your IT requirements to a dedicated service provider ensures that you will be kept up to speed with the latest industry developments, advised on current security threats , have access to specialist engineers and expertise, enjoy fixed costs and peace of mind knowing that any technology related issues will be solved for you quickly and efficiently.
At Portmantech , we provide comprehensive IT support services including remote monitoring and administration, onsite assistance, server maintenance and backups, security disaster recovery, IT strategy and roadmaps, Microsoft 365 migrations, hardware and software management.
A managed IT support service can be used to facilitate almost all your IT requirements. From onboarding a new staff member with their company devices and email access to helping you migrate to a new operating system or technology platform. If there’s an issue related to IT in your company, the chances are we can get it sorted for you!
A Managed Service is the practice of a customer transferring day-to-day related IT & network management responsibility through a service provider as a strategic method for improved effective and efficient IT operations. Managed services in IT may include daily IT Support services , offsite backup, data security, data storage, databases, Internet, monitoring, network management and systems management.
We provide complete IT Support services for one flat monthly fee regardless of the hours we invest in your day-to-day IT support .
Our approach combines fast-response IT support plus proactive IT management. Strategic guidance has proven the best formula for London’s SMEs to enhance profits, increase efficiency and savings and grow a competitive advantage.
Managing IT operations has become more complicated in today’s challenging business environment due to its size and the growing pressure to keep updated with the latest technology and systems.
Delivering and managing adequate information and communication technology requires specialist IT skills and resources that are often difficult to provide in-house, especially when organizations lose their experienced support staff and new technologies are constantly being adopted.
Depending on your Managed Service Provider , you can outsource various IT Services , including; CRM applications, emails, Backup and Disaster Recovery and other needs of your IT infrastructure . Outsourcing IT Services allows you to apply your limited resources judiciously by focusing on your core competencies and business goals without worrying about your IT functionality.
A Managed IT service provider is different. An IT support contract with Portmantech Consultancy eliminates your current IT issues. We deliver unparalleled Managed IT services where technology works for your business, not against it.
At Portmantech Consultancy , we make IT easy for you. We offer a guarantee on our service. Contact us today to learn how we manage IT services in London and IT consulting services in London to empower businesses across the United Kingdom.
Managed IT services would not be suitable for every small business. However, Managed IT providers can help ensure your company’s IT network is always up to date.
Request a call back by filling up the Callback request form at the top of this page to get answers to your questions about Managed IT Support services .
Managed services in the IT industry refer to outsourcing IT support to third-party service providers . These providers offer various services, including hardware and software procurement, network and server management, cyber security solutions , cloud computing , data backup and recovery, and helpdesk support. Managed services allow businesses to access IT expertise and resources they may not have in-house. This frees up internal resources, reduces costs, and ensures that IT systems are maintained and updated regularly, leading to improved efficiency and productivity.
There are several benefits of managed IT services for businesses . Firstly, outsourcing IT support to third-party service providers allows businesses to access IT expertise and resources they may not have in-house. This can lead to improved efficiency and productivity. Secondly, managed IT services offer companies access to the latest technologies and software, ensuring their IT systems are always up-to-date. Thirdly, managed IT services can reduce IT costs by eliminating the need for in-house IT teams. Finally, managed IT services provide businesses with greater flexibility and scalability, allowing them to adapt to changing IT needs and demands.
It managed services : At Portmantech we offer tailored managed IT services because we understand that our clients are looking for different things from their IT partner so we offer different levels of IT services in a flexible approach designed to fit everyone’s needs.
Whether you are looking to outsource your overall IT, are looking to complement your in-house IT expertise or require specific expertise to implement your IT projects, Portmantech has the right solution for your business. We offer tailored and comprehensive managed IT services including server monitoring, it support , troubleshooting and it architecture services.
A managed IT service contract enables organizations to prudently and efficiently partner with a specialist IT company that looks after other businesses just like yours. And typically for less than the cost of employing someone in-house.
Is your business in London? If so, you too can take advantage of ‘ Managed IT Services London ’ with Portmantech . We have been acting as a Managed Service Provider in London for nearly 10 years.
We know that managing and support your IT systems in-house comes with several daunting complexities that many businesses don’t have the time, money and expertise to deal with. Yet, as businesses are becoming increasingly reliant on technology, doing this is essential for almost every business to keep up and running.
Portmantech is a trusted IT specialist in providing enterprise Managed IT Services in London . We have assisted countless businesses over the years. Our team of experts has experience in dealing with organizations of all sizes, type and industry, from the small local businesses to the multi-site corporate organizations but, most importantly, we treat everyone equally.
Put simply, we are experts. For the past 10 years, we have been providing Managed IT Services to London based businesses, which in technical terms is a lifetime. Therefore, we have seen the many different waves of technological change and we know what works and what doesn’t.
We use a proactive approach and are always striving to find IT solutions and services that will improve your business management. This way you are able to efficiently stay up-to-date with new technology while staying focused on your core business. Additionally, as you will have support from experts in the industry, you can have peace of mind that you are safe from threats.
Furthermore, Portmantech , a network of managed IT Service Providers based across the UK. Because of this, we have unparalleled capabilities and our network ensures your services always has a local feel, whether it’s in London – or beyond.
Are you interested in finding out how Portmantech can help you achieve your potential with Managed IT Services ? Get in touch.
Our managed services , offer you the opportunity to move the responsibility of your IT to our technical experts, giving you one less thing to worry about. We work with you to enhance your current IT department, or we can take over full responsibility for IT operations for your business. Whichever option you choose, our team's focus is always on ensuring your day-to-day operations run smoothly and securely so you can get on with other tasks without the worry of systems going down.
Most businesses recognize the value of reliable and connected technology. Key to this is effective IT support through managed IT services .
At Portmantech , we proactively support and manage your IT systems. We work with you to understand your business processes and ensure your network is stable, reliable and secure.
With remote and onsite IT support, as well as patch management and strategic advice, you know your systems are well looked after. By proactively monitoring your systems, we resolve issues before they become a problem, improving performance and reducing downtime.
We tailor each of our IT support contracts to your needs for maximum value for money. Our contracts are all backed by our stringent Service Level Agreements, providing you with the highest levels of service and quality assurance.
Portmantech is an established provider of IT support, network infrastructure and cloud solutions and working with SME businesses located throughout London.
Portmantech’s Managed IT Support services are molded around your needs. We take time to understand how your operational flow, your challenges and future plans. Once we have this information, we put together a plan that is designed to make your business more productive, efficient and secure.
This means you receive a service that is a perfect fit, allowing you to focus on growing your business.
With over 10 of experience, the Portmantech IT support team have dealt with just about everything. Our team of dynamic problem solvers can not only resolve complex IT issues, but can explain in everyday language what went wrong and how it was fixed.
We are a services business. We pride ourselves on being friendly, approachable and delivering a first-class service.
- Remote and on-site service
- Fast response times
- Full management of your IT environment
- Prevention rather than cure mind-set
- 24×7 support available
- Expert staff with many years of experience
Portmantech is passionate about fully managed it support, London . We enable our clients to focus on their work; with knowledge that their IT systems will reliably support them in their day-to-day business.
If you are serious about getting value from your current IT support systems , or you’re looking for ways to keep your business ahead of the competition, you will be amazed at how Portmantech can help. We offer a free review of your current environment to can tell you where you’re strong and where improvements can be made.
Portmantech provides comprehensive IT support packages which include numerous enterprise-level security and backup applications free of charge. Our IT team are highly proactive, responding quickly to incidents and requests. We also include a dedicated account manager to ensure you receive the best possible results.
With Managed Service , a third party takes on certain business administration and management duties. By definition, Managed Service is not limited to IT, though that is the area it is most often utilized. At Prolific, for instance, our Managed Services include:
- Cloud Services; Cloud-Native Dev; Migration; Strategy
- APIs & Integration Strategy; API-Led Development; Integration Migration; Maturity Assessment
- DevOps; CI/CD Pipelines; Red Hat OpenShift; DevOps Assessments
- Data & Analytics; Data Governance; Data Fabric/Modernisation; Data Integration
- QA & Testing; Software Test Automation; Performance Testing
The purpose of Managed Service is to outsource specific responsibilities to free up your team’s time, redirect their focus to business matters at hand, and maximize your business’s resources. Managed Services enables companies to enhance their resource capacity through Team Augmentation as and when it is required, instead of having to hire full-time employees. Therefore, small, medium and large businesses can innovate faster through Managed Services , on a budget that is respective to their needs and goals.
As we mentioned, Managed Services vary from industry to industry, from payroll to call centers and more. In the IT world, different Managed Service Providers (MSPs) offer different services. In general, MSPs specialize in managing one or many of the following:
- API & Software Integration
- QA & Testing Services
- Cloud Infrastructure
- Communication Services
- Data Analytics
- Data and File Infrastructure
- Networks and Infrastructure
- Security
- Software as a Service (SAAS)
- Support Services (such as troubleshooting)
- IOT, Wireless and Mobile Computing
Managed IT Support comprises regular monitoring, maintenance, repairs, and updates to a business’ IT infrastructure , workstations, or network. In the past, many companies would call an external IT support company on an ad-hoc basis, to resolve a single problem when it came up.
Managed IT service providers , on the other hand, provide daily support, monitoring, and Helpdesk services to your business on a subscription basis. And with Portmantech , our managed IT services also include employee education on IT systems and cyber security . Our managed IT support professionals are highly skilled and qualified to address your most pressing IT support needs, as well as integrate the latest technology. Along with being IT experts, our staff members are also customer service experts.
Portmantech is able to provide managed IT support to businesses in London that include IT System Monitoring, IT Infrastructure , Outsourced IT Support , IT Helpdesk, and Employee IT Education. With our careful onboarding and regular Account Management review meetings, we can devise customized, managed IT support for each client we work with.
Our managed IT services are driven by our commitment to proactive maintenance as well. We monitor your IT systems 24/7, scanning for potential problems. Portmantech also values communication and transparency with all of our clients, providing regular updates on your systems and responding to your needs right away.
Outsourced IT Support : Does your business need outsourced IT support in London ? In the 21st Century workplace it is more essential than ever to make sure that when it comes to IT your business has the very best advice and to ensure that you are kept secure and efficient all the time. Portmantech IT support is often the most flexible and affordable solution for companies of all sizes
Centrally based in The City, Portmantech has been one of the leading companies in the field of IT support in London for 10 years. As a local company with historical links to The City and its establishments, we understand the various needs of businesses located in the area, and provide top class IT support in London , helping businesses navigate the maze of modern IT.
Portmantech ’s outsourced IT Support service is designed to be all-inclusive. That means that all of your support requirements are covered with one fixed monthly package cost.
Our friendly team will act as an extension to your own, ensuring your systems are always maintained and secure. Day-to-day change requests (for example, adding or removing an email address, new starter IT admin requirements and more) are included as standard in all our plans. This is because we want you to be able to focus on running your business; not the mundane IT admin tasks.
Unfortunately, it’s simply a fact of life that IT (be it software or hardware) doesn’t always work the way people expect it to. In other words, it can go wrong. At Portmantech we proactively monitor your IT systems and will often identify and even resolve many issues before you are even aware of them, and before they become a problem.
But if you do know you have a problem, as a firm supplying the highest standards of outsourced IT services in London , we understand that you want your issue resolved as quickly as possible with minimal impact to your business. Which is why our Service Desk prides itself on answering support calls in 12 seconds on average!
Our goal is to make IT outsourcing in London available and affordable to all businesses, giving them access to first-class IT support without having to sign and commit to a long-term contract.
Portmantech ’s IT outsourcing in London services are can either be all-inclusive ongoing support packages, designed to ensure that all of your support requirements are covered with one fixed monthly cost, or one-off IT projects. We are accredited by some of the world’s leading IT vendors, such as Microsoft, Watch Guard, Dell, Connect Wise and Cyber Tec, and our friendly team will act as an extension of your own business, ensuring your systems are always maintained and secure.
As a local company with historical links to The City and its establishments, we understand the various needs of businesses located in the area. We provide a top-class business IT service helping businesses navigate the maze of modern IT. Portmantech ’s London centered IT Support service is designed to be all-inclusive. That means that all your support requirements are covered with one fixed monthly cost. Our friendly team will act as an extension to your own, ensuring your systems are always maintained and secure.
But if you know you have a problem, as an IT Support Company in London operating to the highest standards of customer service, we understand that you want your issue resolved as quickly as possible with minimal impact to your business. Which is why It Security prides itself on answering support calls in 12 seconds on average.
Our Managed IT Support service is accredited by some of the world’s leading IT vendors, such as Microsoft, Watch Guard, Dell, Connect Wise and Cyber Tec, and since beginning we are proud to have made a difference to small and medium sized businesses across London by providing the technology, affordability and service our clients demand and deserve. Portmantech is crucial to the smooth running of their businesses, and they trust us to deliver the proactive, efficient and honest IT support that they need to keep their business technology working, so they can save time and stay ahead of the competition.
Partnering with a managed service provider for the first time or moving to a new provider, can be a daunting process, but we are here to make it as easy as possible for you. If you are looking for a team of technical experts to take full control of your IT so you can focus on your core business, then Complete I.T. Manager, our Outsourced IT Support service has it all.
We spend time getting to know you and your business, carrying out an IT Systems Review and building a bespoke solution around your specific IT needs. We act as your trusted IT Manager so you can be confident leaving your IT in our hands, with regular review meetings and updates to your IT roadmap to make sure that we are on the right track and are utilizing the best technology available.
Partnering with an IT company means you no longer need to budget for an in-house IT team, you will have the support of our team of over 20 technical experts, your own dedicated Technical Consultant, Account Manager and local Helpdesk for a fraction of the cost.
Our proactive approach will ensure that we understand your business, whilst providing appropriate and valuable advice and recommendations, faultless implementations and a smooth transition from your current IT support provider .
A good IT support company helps your organization focus on its core business, reducing the need to divert resources to IT issues. By providing a service that is always at least equal to an internal IT department, but at significant cost benefit, it helps your business to drive revenue, reduce costs, reduce risk and increase productivity. An IT Support company provides outsourced IT Support services to organizations across all industries, locations and sizes. A good IT Support partner will offer proactive support, technology advice and consultation, project management and 3rd party IT supplier management.
For 10 years we’ve delivered proactive, efficient and honest outsourced IT support in London to companies of all sizes in varied sectors. As a local company with historical links to The City and its establishments, we understand the various needs of businesses located in the area. One of our first clients remains with us to this day, and we have completed projects for the City of London Police, west end tourist attractions and major rail infrastructure firms.
A good IT support company helps your organization focus on its core business, reducing the need to divert resources to IT issues. By providing a service that is always at least equal to an internal IT department, but at significant cost benefit, it helps your business to drive revenue, reduce costs, reduce risk and increase productivity. An IT Support company provides outsourced IT Support services to organizations across all industries, locations and sizes. A good IT Support partner will offer proactive support, technology advice and consultation, project management and 3rd party IT supplier management.
Maintaining good IT can be time consuming, resource intensive and expensive, especially when you have a business to run. The evolving nature of IT means that businesses need to ensure their IT staff are up to date with the latest technologies and this usually involves training, which comes at a cost. In addition, staff turnover means a need to recruit, which is a similar drain on your precious resources. By outsourcing your IT support , you get a guaranteed team of experienced, skilled and professional staff with a wealth of knowledge to manage your IT. And because training, recruitment and so on for that team is the purview of the IT support firm , your costs are reduced.
Small business it support : We offer affordable IT support solutions for small businesses that can change and adapt to encourage and support the growth of your business. Starting a business involves a lot of outgoings and we know how important it is for your balance sheet to look positive. We offer a selection of packages and finance plans, so you can buy the right technology and support for your business and pay for it in the way that suits you and your business.
We still consider ourselves a SME and we work in a building full of small businesses from one-man bands to established companies so it’s true that we surround ourselves within this community.
We have been providing Business IT Support Services in London since beginning. Your business processes and the services you provide to your customers are probably dependent on the reliability and availability of your own IT systems.
Not only is it expensive to fix system failures, but the loss of sales and orders can be crucial to a business. System downtime can impact many areas. It can impact timelines, efficiency, customer service, cash flow and ultimately jobs. What’s never in doubt is that system failures cost money – in most cases significant sums of money!
Portmantech understands the impact that system downtime can have on your business operations. In supporting your IT we believe that prevention is always better than cure, therefore rather than hoping that your systems will never fail, we look to substantially reduce the risk through daily preventative maintenance and professional IT system housekeeping.
We have been providing IT support to small businesses for more than 10 years now – in fact, we started out as a very small business ourselves. We understand as well as anyone can that, as a small business, you need things to run smoothly to grow your business, especially your IT. This is our commitment to you and, with a 97% customer satisfaction score, we deliver on that commitment. We are a Tier 1 Microsoft Gold Partner and are one of the top Managed Service Providers UK Businesses turn to. Whether it’s Full IT Support or Remote IT Support that you need – we can help.
You will be pleased to find that our services come at a fixed monthly fee. Not only will this make your budget very clear, but it reflects our commitment to giving you the most efficient and timely service available.
As a small business, you might have an IT manager, or a small IT department, but in an ideal world, IT should be the last thing that you are worrying about. This is why we offer our IT Support for Small Business package – because IT support is our company mission, and we can manage that for you, letting you do whatever it is that you do best. We can preside over the setup of your IT infrastructure , as well as maintain, manage, and monitor it on an ongoing basis.
Here at Portmantech , we provide our clients with a full-service IT Support package – this means that their entire IT Infrastructure and Setup is managed, monitored, maintained, and improved on by us, each and every day. As a business-owner, IT should be the last thing you need to be worrying about. Here at Portmantech , we have clients of all shapes, size, and industry – but the majority of our client base falls into the small business category.
Small businesses considering their IT support options also have to consider questions of flexibility – the ability to accommodate growth. It is imperative for the success of your business to adopt an IT support strategy that will ensure that your current and future needs and the best ways to meet them.
It can be difficult to know how to approach the issue of obtaining sufficient support, especially if the primary focus of your company does not relate to IT.
Small businesses in London are advised to seek out a local company who can use their knowledge and skill set to provide the best possible IT solutions. A business’s proximity to the IT support company to which they are outsourcing should also be considered, especially by small businesses.
What IT Support Service is best for Small Businesses in London ?
Portmantech a reliable and effective IT support is vital for a small business trying to succeed in the competitive market of the capital. All business owners know that productivity is crucial. An IT issue that brings your workforce to a standstill could have disastrous consequences, both for your clients and the morale of your team. Good IT support reduces downtime and ensures the smooth running of your business.
What to consider before looking for small business IT support ?
Small businesses considering their IT support options also have to consider questions of flexibility – the ability to accommodate growth. It is imperative for the success of your business to adopt an IT support strategy that will ensure that your current and future needs and the best ways to meet them.
It can be difficult to know how to approach the issue of obtaining sufficient support, especially if the primary focus of your company does not relate to IT. Small businesses in London are advised to seek out a local company who can use their knowledge and skill set to provide the best possible IT solutions .
Outsourcing IT support is therefore a better option for a many small businesses. This is due to the fact that it gives the company access to a wide-ranging specialist skill set for comparatively little money.
Highly experienced IT professionals command high salaries, which small businesses in particular may find difficult to afford. A fully-managed IT support service offers the same degree of expertise without the large investment of employing a team of full-time IT personnel.
Small businesses also have the option of combining both approaches. Many small businesses employ one or two IT specialists to oversee and maintain their IT systems on a day-to-day basis while outsourcing any problems that might arise to an IT support company .
At Portmantech we offer both proactive and reactive IT support specifically tailored to the needs of small businesses. Our IT consultancy service , fine-tuned over nearly a decade of industry experience, is first-class.
Robust, reliable and fully managed IT support is vital for small businesses if they are to thrive and grow. Not having to worry about IT systems and business continuity means everyone in your company can get on with doing what they do best, leaving IT issues to the experts.
If you run a small business and are thinking about reviewing your IT support , you're probably thinking about what you need to address your business challenges and best support your staff needs. There are many options you can look at from trying to do it yourself, using a 'one-man-band' or engaging with an IT support company who specialize in small business IT support (like Portmantech ).
Whether you are looking into an outsourced IT support service for the first time, or are reviewing your existing managed service provider , feel free to call us and we'll talk you through your options.
With a focus on affordable and dependable managed IT services , our team of technology professionals is known across London for its outstanding remote support and fast, reliable fixes when problems arise.
As a small business IT support service , Portmantech provides a highly skilled team offering network and security solutions as well as in-house problem solving on an as-needed basis. Known for our fast response times and dedicated service, we can help any small company in London or across the UK increase productivity and customer satisfaction.
As part of our mission to help businesses of every size, we offer professional support , IT consultancy and IT management services to enterprises across a variety of sectors, including commercial, legal, medical, retail, creative and education.
Whether you’re choosing an IT support service for the first time or choosing to switch providers, it’s a difficult decision. With so many options available to you, knowing which IT service provider to trust can be tricky.
Outsourcing IT Support Portmantech is cost effective and is aimed at aligning IT to your business goals. You only pay for the time you use and we make sure from the beginning that we set out a clear IT strategy for your business so that you will be able to increase productivity, reduce costs and avoid IT shortcomings.
At Portmantech we’ve been trusted for our expertise, honesty and genuine commitment to resolving our clients’ IT issues for the past 10 years. Considered one of the leading IT companies in London , our aim has always been to do our very best to help, at all times.
Portmantech is an MSP ( Managed Service Provider ) based in London providing IT Service Solutions to businesses across London & the South East.
Whether you have one computer or a whole IT Infrastructure , with one of our IT support packages you will receive professional support with fast response times, removing the stress from you – allowing you to focus on running your business.
Portmantech provides consultancy and valuable advice helping your small business identify the most suitable IT needs.
Discover the best solution for problems you are experiencing and expecting. Start running your London businesses at their maximum quality level and enjoy harvesting the fruits of your labor. Portmantech is a one-stop-shop for all your IT remote support needs and technology setups.
Improve your clients' experience and IT operations with our long term outsourced management, who will closely work with you to keep your day-to-day operations and tasks running smoothly.
Portmantech managed IT services provide full proactive support for your essential IT systems and operations. Balance your daily tasks, find the right cyber security solutions , and work on future transformation.
Take the burden off your employees' shoulders and let them work on more strategic projects with our thousands of times proven technology that creates more robust, efficient, faster, and at lower cost IT operations.
More and more companies are realizing the benefits of outsourced IT support in London . Portmantech provide outsourced IT support to businesses in London , helping them to manage all areas of IT services . We can provide IT support for all requirements.
As your company and projects grow, we can scale up our support. With an outsourced IT support team in London, you can rest assured that your IT is safe in the hands of experts. You can use an outsourced IT support either fully or outsource specialist IT consultants to assist with specific projects. Tech Agents offer flexible and innovative solutions to your IT. We provide a number of different IT support services .
We know that IT can be a headache, which is why we offer London-based IT support for small businesses that covers your every need. Portmantech is based in London, so we’re nearby and ready when you need us. We are always on call to come to your business location in London to help with any IT issues. We have a team of experienced IT support engineers who are always keeping an eye on your systems, and will come on-site to sort out any problems without delay.
We pride ourselves on living up to our name, both in providing a full IT support service and delivering it to small businesses at top speed. Our engineers service all of London, and can be on site at your small business shortly after an IT incident occurs. We believe that a successful small business is one with a good IT system and happy customers, which is why we work to keep you online at all times, and keep your clients protected during an emergency.
While remote IT support works well most of the time, sometimes you need someone on site to sort things out. This becomes problematic when your IT support providers doesn’t have a callout service, as they then have to explain everything to the engineer that visits your business. We simplify things by having the same, dedicated team provide you and your small business with a fully comprehensive London-based IT support service , ready and available near you.
Portmantech provides a comprehensive IT support service , tailored to fit your business needs. To get the best results for you, your business and your customers, we offer all the services you need in one place. For more information simply ask for a quote, and we can discuss your individual needs and how best to meet them.
